qt999 Responsible Gaming — Your safety is our priority
qt999 believes entertainment should be enjoyable and within limits. With our protective tools and guidelines, you can play with awareness and stay in control at all times.
Gaming is for entertainment, not addiction
At qt999, we always want our members to enjoy games in a safe, controlled, and enjoyable environment. While online gaming is a popular form of entertainment, it should never have a negative impact on anyone's life.
We recognise that for a small number of people gaming can become a problem. That is why qt999 provides various protective tools, self-assessment methods, and support services — so that whenever you feel the need, you can protect yourself.
Most importantly: to open an account on qt999 and participate in any game, you must be 21 years of age or older. Accounts belonging to underage users will be closed immediately.
Age Verification
qt999 strictly follows a 21+ age policy. Identity is verified at registration. Protecting minors is our highest priority.
For those aged 21 and above only. Keep minors away from gaming.
Ways to stay in control
qt999 gives you several effective tools to manage your own gaming experience. Contact the support team at any time to activate them.
Deposit Limit
Set your own limit on how much you deposit per day, week, or month. Once set, it takes effect immediately, and increasing the limit will require additional verification.
Time-Out Break
Use the time-out feature to pause your account for a set period — from 24 hours up to several weeks. Logging in will not be possible during this time.
Self-Exclusion
If you want to exclude yourself for an extended period or permanently, request self-exclusion. Once active, logging in will no longer be possible and opening a new account will also be prevented.
Bet & Loss Limit
Set a limit on how much you wager or lose within a given period. When the limit is reached, your session will end automatically, preventing excessive play.
Session Reminder
Keep a session timer running to remind you how long you have been playing. You will receive notifications at set intervals so you can consciously decide to take a break.
24/7 Support
Contact qt999's live chat or email for any concerns. Our team is always ready to assist in both Bengali and English.
Warning signs of problematic gaming
Problematic gaming usually develops gradually. If you notice the following signs in yourself or someone close to you, do not delay seeking help. qt999 is always here for you.
- You are spending beyond your budget and playing repeatedly to try to recover lost money.
- You are prioritising gaming over family, friends, or work.
- You are lying about your gaming or hiding it from people close to you.
- You are unable to stop playing, and trying to do so leaves you feeling restless or anxious.
- You are taking on debt or cutting essential expenses to fund gaming.
- Gaming is affecting your sleep, health, or mental wellbeing.
- You need to bet more and more to feel the same thrill from gaming.
Self-assessment questionnaire
Ask yourself the questions below. If you answer "yes" to more than three, it would be a good idea to seek professional support. qt999's support team can point you in the right direction.
Are you playing more to try to recover money you have lost?
Have you tried to stop gaming but been unable to?
Have you reduced the time you spend with family in order to play?
Have you used loans or savings to cover gaming costs?
Do you feel worried or guilty about your gaming?
We are here for you
Acknowledging a problem takes courage. Take the following steps to get help from qt999:
Contact Support
You can also seek help from a professional counsellor for gaming-related issues. Talk openly with your family and friends — you are not alone.
Core principles of responsible gaming
Play for entertainment
See gaming as a form of entertainment, not a source of income. Never turn to gaming as a way to solve financial problems.
Set a Budget
Decide before you play how much money you are willing to spend. Once you reach that limit, stop playing — it is better not to chase lost money.
Take regular breaks
Rather than playing for long stretches at a time, take regular breaks. Get up, walk around, drink some water — keep your physical and mental wellbeing in check.
Do not play driven by emotion
Avoid gaming when you are under stress, feeling sad, or angry. Making decisions in a sound state of mind is most important.
Keep minors away
Make sure no minor has access to your device or account. Keep your qt999 account password to yourself only.
Understand what a real win is
Game outcomes depend on chance. There is no guaranteed strategy to win — having fun in every session is the real victory.
Questions about responsible gaming
Play with awareness,
enjoy yourself on qt999
If you have any questions or concerns, our support team is always by your side. Stay safe and play smart.